Shipping and Returns

Shipping Policy
Orders ship the same business day of order placement Monday to Friday. Weekend & Holiday orders ship the next business day. Daily shipping deadline is 12:01 P.M. EST. Orders received after this time will ship the next business day. Estimated Delivery Times are Ground: 5-7 business days, 3rd Day: 3 business days, 2nd Day Air: 2 business days. Order confirmations and tracking numbers are provided to orders which supply e:mail.

Product Returns

For product returns, email us at sales@ElectronicPestControlPro.com orcall 1-888-929-1113 or  for a Return Authorization Number (R.A.N) within 30 days of invoice date. Returns must be in original manufacturer box, inside an outer shipping box, sent by Mail (with Delivery Confirmation) or alternate trackable method, and have the R.A.N. written on the outside of the package (we cannot accept unauthorized returns). Credits will not include shipping cost. Returned product must be received at our warehouse within 2 weeks of the R.A.N issued date to ensure credit. Products returned to our warehouse within 30 days of invoice date without an RA# are subject to a 25% restock fee. If a RA# is issued after 30 days from the date of the invoice for a refund for the product there is a 25% restock fee to return the item. Products returned to our warehouse after 30 days of invoice date without an RA# are subject to a 50% restock fee. Products returned to our warehouse by our shipping carrier which are returned to us as undeliverable due to customer not available to sign for receipt of delivery will be refunded for the product cost less 25% restock fee to cover shipping costs back to our warehouse and restocking costs.

Contact Info

Order Toll Free: 1-888-929-1113

E-mail: sales@ElectronicPestControlPro.com

Web site: http://www.ElectronicPestControlPro.com