Shipping Policy
Orders ship the same business day of order placement Monday to Friday. Weekend & Holiday orders ship the next business day. Daily shipping deadline is 12:01 P.M. EST. Orders received after this time will ship the next business day. Estimated Delivery Times are Ground: 5-7 business days, 3rd Day: 3 business days, 2nd Day Air: 2 business days. Order confirmations and tracking numbers are provided to orders which supply email.

Payment Methods
We accept most major credit cards including Visa, MasterCard and American Express. We do not accept purchase orders or checks as a method of payment.

Security of Information
Electronic Pest Control Pro has established standards and invested in systems to ensure confidentiality of personal information about our customers. All data is transmitted and stored in a secure encrypted environment. We are committed to privacy protection in the handling of our customer data.

Privacy and Security
All customer information provided to Electronic Pest Control Pro is completely confidential between Electronic Pest Control Pro and the customer. WE DO NOT GIVE OR SELL NAMES, EMAIL ADDRESSES, POSTAL ADDRESSES, TELEPHONE NUMBERS OR ANY PERSONAL OR COMPANY INFORMATION. ALL INFORMATION WHICH IS SUPPLIED THROUGH AN ORDER IS CONFIDENTIAL AND MAY BE VIEWED ONLY BY THE ORDERING CUSTOMER AND Electronic Pest Control Pro.

Product Returns
For returnable product call 1-888-929-1113 or email us at sales@ElectronicPestControlPro.com for a Return Authorization Number (R.A.N) within 30 days of invoice date. Returns must be in original manufacturer box, inside an outer shipping box, sent by Mail (with Delivery Confirmation) or alternate trackable method, and have the R.A.N. written on the outside of the package (we cannot accept unauthorized returns). Credits will not include shipping cost. Returned product must be received at Electronic Pest Control Pro within 2 weeks of the R.A.N issued date to ensure credit.

The 30 day Money Back Guarantee applies to products which have this guarantee listed in the product information page. Merchandise will be credited at the original price less freight

The following return policy applies to all products which do not have a specific guarantee or special return policy listed on the product information page. Merchandise will be credited at original invoice price less freight and restocking fees of: 15%

Contact Info
Order Toll Free: 1-888-929-1113
Mailing Address: 5310 Wales Dr, Eugene OR, 97402

E-mail: sales@ElectronicPestControlPro.com
Web site: http://www.ElectronicPestControlPro.com